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Privacy Policy

Effective Date: May 3, 2025

Olive Garage Doors (“we”, “our”, “me”, “i”, or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit https://www.olivegaragedoors.com or use our services.

By using our website or interacting with us, you agree to the terms of this policy.

Information We Collect

A. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Service requests

  • Payment details (if applicable)

B. Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device type and OS

  • Referrer URLs

  • Pages visited and session data

  • Approximate location (if enabled)

  • Cookies and tracking technologies

How We Use Your Information

We may use your data to:

  • Provide and schedule garage door services

  • Respond to inquiries and customer support requests

  • Send appointment reminders and updates

  • Send promotions or service notices (only if opted in)

  • Comply with legal and regulatory obligations

  • Analyze and improve website performance

Use of Cookies & Tracking Technologies

We use cookies and other tools (like Google Analytics and Facebook Pixel) to:

  • Understand website traffic and improve performance

  • Customize ads based on your behavior

  • Provide a better browsing experience

Third-Party Services Used:

  • Google Analytics – website usage data

  • Google Ads – personalized ad targeting

  • Meta/Facebook Pixel – ad performance and remarketing

You can manage or disable cookies through your browser settings. You may also opt out of personalized ads at:

SMS Messaging (10DLC & TCPA Compliance)

By providing your phone number and opting in, you consent to receive automated text messages for:

  • Appointment reminders

  • Service updates

  • Marketing (if explicitly opted in)

Opt-Out: Reply “STOP” to unsubscribe.
Help: Reply “HELP” or contact us for assistance.
Message & data rates may apply.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., billing, SMS, web hosting)

  • Legal authorities (if required by law)

  • Affiliates in the event of a business transfer or merger

Your Privacy Rights (California Residents)

Under the CCPA and CPRA, you may request to:

  • Access personal data we’ve collected

  • Delete your data (subject to exceptions)

  • Correct inaccurate information

  • Know how data is used for advertising

  • Not face discrimination for exercising privacy rights

To make a request, contact: info@olivegaragedoors.com
We will respond within 45 days as required by law.

Email Communication (CAN-SPAM Act)

You may receive emails from us related to appointments or marketing (if opted in).
You can unsubscribe anytime using the link provided in the email. We honor opt-out requests within 10 business days.

Data Security

We use reasonable security measures to protect your personal data, but no method of transmission is 100% secure. We cannot guarantee absolute protection.

Children’s Privacy

Our services are intended for individuals 18 and older.
We do not knowingly collect data from children under 13. If we discover such data was collected, we will delete it immediately. If you believe a child has submitted data, contact us at info@olivegaragedoors.com.

Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we’ll notify you via our website or direct communication. The updated policy will include a new “Effective Date.”

Contact Us

Olive Garage Doors
Email: info@olivegaragedoors.com
Phone: (Insert your number)
Website: https://www.olivegaragedoors.com
Location: Bay Area, California